The KYC Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

Customer experience oriented
Conduct client profile reviews for customer accounts
Review all information and documentation ensuring compliance with local regulation and Citi standards with high quality control
Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
Resolve any issues in performance or in quality of KYC records and escalate to Team Lead / Operations Head wherever necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Act as the country coordinator (or participate actively when the Case Manager is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
Ensure data quality in the BSU tool with periodic checks
Monitor operational metrics required for management level reporting
Manage upward communication – Huddle updates, escalations, issues/ concerns etc
Assist in departmental projects as required.
Qualifications:

3-5 years or more of relevant experience in banking/ finance industry, preferably risk and control or Compliance (AML/KYC) function.
Bachelor's degree/University degree in banking, finance, law or business
Competencies:

Pro-active thinking and execution abilities, capable to work independently
Detailed oriented balanced with a strategic view
Demonstrated effectiveness in people management – in particular motivation, development, and teamwork
Demonstrated effectiveness process management – in particular target setting , prioritization and operational effectiveness
Ability to multitask and prioritize
Ability to work well under pressure and tight time frames
Manage up effectively
MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
Flexible and have good organizational skills.
Ability to work in a dynamic environment, team player
Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.)
Excellent written and verbal communication skills